At Outlet Spiffy Fits, we take as much care with your satisfaction as we do with crafting our ethnic-contemporary fusion pieces. If your purchase doesn’t meet your expectations, our straightforward returns process ensures resolution with the same effortless elegance you expect from our collections.

Our Return Policy

We accept returns and exchanges within 15 days of receiving your order. All items must be:

  • Unworn, unwashed, and in original condition
  • With all tags and labels attached
  • In the original packaging

Please Note: For hygiene reasons, we cannot accept returns on blouses and lehengas that have been tried on without protective clothing. These items must show no signs of wear, makeup, or perfume to be eligible for return.

How to Initiate a Return or Exchange

Step 1: Submit Your Request

Email our customer service team at [email protected] with the following information:

Subject: Return/Exchange Request – Order #[Your Order Number] Dear Outlet Spiffy Fits Team, I would like to request a [return/exchange] for my recent order #[Your Order Number]. Details: – Item Name: – Size: – Reason for return/exchange: – Preferred resolution: [Refund/Exchange for (specify item)] Attached is the photo of the item(s) in original condition as requested. Best regards, [Your Full Name] [Your Contact Information]

Step 2: Wait for Approval

Our team will respond within 2 business days with:

  • Return authorization
  • Shipping instructions
  • Return shipping label (if applicable)

Step 3: Ship Your Return

Package the item securely and include:

  • The original packing slip
  • A copy of your return authorization email

Ship to:
Outlet Spiffy Fits Returns
1320 Goldcliff Circle
Washington, US 20032

Step 4: Processing

Once received, we’ll inspect your return within 3-5 business days and notify you of the status.

Refund Information

Timing:

  • Credit card/PayPal refunds: 5-10 business days after approval
  • Original shipping fees are non-refundable

Method:

  • Refunds will be issued to your original payment method
  • For exchanges, we’ll process your new order once the return is received

Exchange Policy

We’re happy to exchange items for:

  • A different size of the same item (subject to availability)
  • Store credit for the item value

Note: For international exchanges, customers are responsible for any additional shipping costs.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately at [email protected] with photos of the issue. We’ll arrange for a prepaid return and expedite your replacement.

Global Return Note: While we serve customers worldwide (excluding some Asian and remote regions), return shipping costs are the customer’s responsibility unless the return is due to our error. Duties and taxes for international returns cannot be refunded.

For any questions about our returns policy, don’t hesitate to contact our Washington-based team. We’re committed to making your Outlet Spiffy Fits experience as seamless as our contemporary-ethnic designs.